Frequently Asked Questions

General questions

What is Co Op Chemicals?

Co Op Chemicals is a full-service Marketplace for buying and selling surplus and obsolete chemical inventories. Whether you have excess inventory you want to move, or you want to cut your input costs, Co Op Chemicals can help you achieve your goals without hassle. Buyers and Sellers don't have to wait until the end of an auction to make a deal, sellers can choose to accept any offer or none at all, and Co Op Chemicals clients will always remain anonymous.

What kinds of items can be bought and sold on Co Op Chemicals?

Chemicals bought and sold through Co Op Chemicals include chemicals utilized in a wide range of specialties including Paints & Coatings, Rubber Compounding, Adhesives & Sealants, Cleaning Products, Food Products, Plastics, Water Treatment, Wire & Cable, Pharmaceuticals & Cosmetics, and Research. Please keep in mind that all postings should have a value of at least $300, and they must be surplus, overstock, obsolete, off-specification, or slow-moving materials. If you have any concerns about an item you would like to post, please do not hesitate to contact us.

How do I get a Co Op Chemicals account?

To be eligible for a Co Op Chemicals account, you must have authority within your company to purchase and/or sell industrial chemicals. If you meet these requirements, simply fill out the Application.

Are there any membership fees?

Co Op Chemicals does not charge any membership fees, annual fees, or fees to post items for sale.

Can I decide what e-mail I receive from Co Op Chemicals?

You can change all of your e-mail preferences by going to your Update Account page.

Will I remain anonymous when I use Co Op Chemicals?

We respect your wish for confidentiality. Buyers and sellers remain anonymous throughout the entire transaction process, not just until the terms of the sale have been agreed on. We do provide anonymous client profiles with certification, revenue range, and association information to aid your buying and selling decisions.

Submitting an offer

Is my identity kept secret?

Both parties in this transaction will remain anonymous to avoid commercial conflicts. We will not knowingly disclose your contact information to the Seller or any other client, and we will not disclose the Seller's contact information to you. Co Op chemcials will retain the transaction data for record keeping.

How do I submit an offer?

On each product you can select to submit an offer to the seller, this will then send your offer and location to the seller to review.

Is there a minimum offer amount?

The minimum transactional value per post is $300.

Whats included in my offer?

Your offer will be for the total product available in the posting and shipping cost from the sellers location to your specified ship to location, so remember to factor those costs in. If your offer is accepted, this is to total price you will pay.

What happens if my offer is rejected?

You will have a maximum of three offers per posting. You will have to opportunity to easily place a higher bid however once the offer placement limit has been reached then you will no longer be able to bid on a posted product.

What happens if my offer is accepted?

You will have 72 hours to respond and complete the transaction otherwise the product will be released back to the posting board.

SHIPPING

What Shipping Methods Are Available?

The Seller is able to pick the best shipping method that will ensure the delivery of the products in a timely manner.

Do You Ship Internationally?

Yes if the Seller accepts the offer for an address overseas they will arrange the delivery for the ship to address.

PAYMENT

What Payment Methods Are Accepted?

Co Op Chemicals accepts payment via most major credit cards and paypal.

How do I pay for the products?

Once your offer is accepted payment can be made on line via our secure system or through paypal.

Order & Retunrs

How Can I Cancel Or Change My Order?

Once you have confirmed payment you will only be able to cancel your order if it does not meet the selling description.

Do I need an account to make an offer?

Making an offer is only available to memebers with completed accounts.

How Do I Track My Order?

Some sellers may offer tracking for purchases that can be followed on our tracking page.

How Can I Return a Product?

Buyers have up to 30 days to certify the product meets the Sellers description.
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