Our Contract
Co Op Chemicals (“Seller”) is engaged in the business of manufacturing and distribution of fine chemicals and laboratory supplies to its customers. By using Seller’s products or services, you (the “Customer”) agree to be bound by the following terms and conditions which together with any purchase order executed by Spectrum and the Customer, comprises the entire agreement (“Agreement”) between Co Op Chemicals and the Customer. Any provisions contained in any document issued by Buyer are expressly rejected and if the terms and conditions in this Agreement differ from the terms of Buyer’s offer, this document shall be construed as a counter offer and shall not be effective as an acceptance of Buyer’s document. Buyer’s receipt of Products or Seller’s commencement of the services provided hereunder will constitute Buyer’s acceptance of this Agreement. This is the complete and exclusive statement of the contract between Seller and Buyer with respect to Buyer’s purchase of the Products. No waiver, consent, modification, amendment or change of the terms contained herein shall be binding unless in writing and signed by Seller and Buyer. Seller’s failure to object to terms contained in any subsequent communication from Buyer will not be a waiver or modification of the terms set forth herein. All orders are subject to acceptance in writing by an authorized representative of Seller.
Data Protection
Co Op Chemicals strives to ensure the security, integrity and privacy of personally identifiable information of our visitors. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Payment
Unless otherwise agreed by the parties in writing payment shall be made at time of purchase by the Buyer. Notwithstanding any rights of lien to which Co Op Chemicals may otherwise be entitled, Co Op Chemicals shall have a specific lien (including a right of sale) over the Goods and any goods the subject of any other Contract with the Buyer until the price of the Goods has been paid in full. The Buyer shall not be entitled to make any deduction from the price of the Goods in respect of any off-set or counter claims without prior written consent of Co Op Chemicals.
Return
If it becomes necessary to return a product, please contact Customer Service to obtain a Return Materials Authorization (RMA) number. Requests to return products must be made within 30 days of receipt of the material and returns to Co Op Chemicals must be received within 30 days of RMA authorization. All returns must be authorized by Co Op Chemicals and be packed and labeled in accordance with any regulations applying to transportation of hazardous materials and in a manner which will preserve the product from any damage in order to insure proper credit. To insure prompt handling, the return authorization number should be placed on the outside of the package and a detailed explanation of the defect enclosed with the Product. Co Op Chemicals will attempt to accommodate all reasonable requests for returns; however, all returned items are subject to a restocking fee. The following Products cannot be returned:
• Products which cannot be resold or are not in original packaging;
• Products which require refrigeration or are otherwise perishable;
• Products purchased on a Special Order Basis;
• Products not purchased directly from Co Op Chemicals; and
• Products with an expired shelf life; and Products which have been discontinued.
Damaged Shipments – Please inspect your Co Op Chemicals shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Co Op Chemicals reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.